Career Opportunities

Psychometrician

Department:                     Testing Department
Position Title:                   Psychometrician
Reports To:                       Director, Testing and Registry
Job Status:                       Exempt, Full Time

Summary:

A seasoned professional who can understand, describe, and apply the science and technology of measurement in the context of construction industry training and certification programs.  The staff psychometrician will be a key member of the NCCER product team that develops, manages, and maintains an expansive library of training and certification exams across the many craft areas typically utilized in the construction industry.

 

Major Duties:

1. Oversee all test-related aspects of NCCER training and certification programs

2. Maintain the overall integrity of NCCER training and certification testing programs by ensuring that all aspects of the programs are developed and delivered in a manner consistent with standards in the testing industry

  • Continually analyze and evaluate the performance of exam items and forms to ensure that all NCCER exams are reliable and valid

  • Perform item/statistical analyses utilizing both classical test theory and item response theory

  • Write technical examination and item analysis reports

  • When statistically indicated, develop, and implement new exam items for underperforming or compromised test materials

  • Ensure all NCCER exams and certification programs are psychometrically sound and legally defensible

3. Develop new module exams and journey level-craft assessments not currently in the NCCER library of testing products in collaboration with internal project managers and Subject Matter Experts

  • Facilitate the development of job/task analyses in collaboration with Subject Matter Experts

  • Oversee and manage the item writing process psychometrically

  • Set cut scores and other standards for module exams and journey-level craft assessments

4. Manage programs, projects, timelines, and deliverables

5. Provide guidance to the internal stakeholders on ANSI and other recognized accreditation standards and advise on how to make programmatic decisions that will be in line with said standards

6. Complete other duties as assigned; as this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee

Qualifications:

  • Masters' degree in Psychology, Industrial/Organizational Psychology, Educational Psychology, Higher Education, or a related field. Candidates with a Ph.D. in one of these areas are strongly preferred.

  • Documented experience as a psychometrician. 5 or more years of experience is preferred. 

  • Competent in applied psychometric techniques, including Classical Test Theory, Item Response Theory, test equating and linking.

  • Demonstrated experience facilitating standard setting and/or job task analysis meetings.

  • Familiarity with data analysis methods that support assessment (e.g. data forensics).

  • Knowledge of industry standards (e.g. ANSI, ISO)

  • Self-motivated to stay up-to-date on various state, national, and/or international trends in assessments.

  • Ability to effectively write and communicate orally to both technical and non-technical audiences.

Physical Demands and Working Conditions:

  • Works in an indoor office environment with moderate noise level

  • The employee may occasionally be required to lift and/or move up to 25 pounds

  • Specific vision abilities required by this job include close vision and distance vision

  • The employee is regularly required to sit, talk and hear

  • The employee is frequently required to use hands and fingers to grab, pull, grip, lift and reach with hands and arms

  • The employee is frequently required to use a computer

  • The employee is occasionally required to stand, walk, climb or balance and stoop, kneel, crouch, or crawl

Software Skills:

  • Microsoft Office 365, including Outlook, Word, Excel and Sharepoint

  • Experience with database management and test development software for web-based testing platforms

  • Ability to use appropriate statistical software to an advanced level

  • Knowledge of item-banking software systems

  • Experience with TAO web-based testing platform a plus

 


Salesforce Administrator

Job Status:    Full-Time

Description

This is an in-office position and is not eligible for a remote work/work from home arrangement.

To improve its mission to build a safe, productive and sustainable workforce of craft professionals, NCCER implements Salesforce as part of its strategic ecosystem of online learning, computer-based testing, and credentialing and certification systems. Our goal is to provide every craft professional with an intuitive and easy to use platform for learning new skills and career advancement. The Salesforce Administrator will lead the ongoing development of NCCER’s Sales Cloud and Service Cloud deployment.

Requirements:

  • Serve as primary system administrator for the Sales and Service Cloud environment

  • Provide user account maintenance, reports and dashboards, workflows and other routine tasks

  • Work with our staff, vendors and partners to optimize the customer experience 

  • Manage Salesforce.com data feeds and other integrations with learning, testing and credentialing systems

  • Assist in training of new users, and grow the Salesforce.com skill set across the organization

  • Complete regular internal system audits and prepare for upgrades

  • Coordinate the evaluation, scope and completion of new development requests

  • Effectively act as the liaison between our users, vendors and the application development teams of other integrated systems 

  • Other duties as assigned

Qualifications:

  • Salesforce Certified Administrator
  • Minimum three years of experience as a Salesforce.com administrator

  • Sales Cloud, Service Cloud and Developer certifications preferred

  • Experience in an educational or customer service-oriented environment preferred

  • Proven ability to design and implement new processes and facilitate user adoption

  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity

  • Strong understanding of Salesforce.com best practices and functionality

  • Strong data management abilities

  • A documented history of successfully driving projects to completion

  • A demonstrated ability to understand and articulate complex requirements

  • A proven track record of taking stakeholder input and achieving desired technology outcomes

  • Strong background in process engineering and business process improvement

  • A demonstrated ability to understand customer experience and intuitive systems and process design

Software Skills

  • Solid Salesforce experience

  • Proficiency with Windows and Mac operating systems

  • Microsoft Office Suite/Office 365

  • Familiarity with NetSuite/Aura a plus

  • Familiarity with learning management systems a plus

 


Systems Support Specialist

Job Status:    Full-Time

Description
NCCER is seeking a candidate for Systems Support Specialist.  This individual is a detail-oriented team member with strong time management, problem solving, organizational and communication skills.  The candidate for this position will be able to provide accurate review and quality control of tests and systems development and Tier 2 systems support resulting in high quality testing and user experiences for our customers.

Major Duties:
1. Provide Support for systems and test development

  • Assist in delivering new/updated tests

  • Maintain test development processes and procedures

2. Provide quality control services for all NCCER tests

  • Review all published tests for accuracy in content and layout.

  • Conduct quality control on systems development and updates

  • Provide user acceptance testing (UAT) on all systems development

3. Provide overall systems support

  • Provide support to team members on systems error logs

  • Work with data partner (ISN) to troubleshoot and fill data gaps

  • Process records in Registry review queue

4. Provide Customer Support for all NCCER Programs and Systems

  • Provide Tier 2 systems support

  • Provide complete understanding and knowledge of NCCER Testing, Assessment and Registry systems

  • Provide support to other team members in department call queue and customer support tickets/cases

5. Completes other duties as assigned; as this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee

Requirements:

  • Strong interpersonal and professional communication skills (written and verbal)

  • Excellent time management and organizational skills

  • Attention to detail and problem solving skills

  • A self-starter with demonstrated experience handling multiple duties/priorities and deadlines

  • Ability to use multiple systems and programs simultaneously

  • Ability to work independently and to work effectively with all levels of executives, management and staff is essential

  • Experience with testing platforms and operations is a plus

  • Dependable in attendance and performance

Software Skills:

  • Microsoft Office Suite, required 

  • General web navigation, preferred

 


Graphic Designer

Job Status:    Full-Time

Description:

  • Design, develop, produce and maintain artwork including design for websites, projects, promotional materials, campaigns, advertisements, email blasts, partnerships, collateral and giveaways

  • Research target markets, trade trends, design as needed

  • Participate in generating concepts for promotional ads, campaigns and collateral

  • Schedule and submit advertisements for publications

  • Revitalize already existing ads, campaigns and marketing collateral

  • Work directly with video production specialist to create graphics for videos

  • Design internal projects such as invitations or fund raiser materials

  • Create social media graphics and infographics

  • Maintain design file structure and archives as needed

  • Other duties as assigned; as this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Requirements:
*Applicants who do not submit a portfolio or PDF file will not be considered.

  • Bachelor’s degree, AA degree or technical degree in graphic design

  • Self-starter with excellent oral and written communication skills

  • Ability to work effectively in a multi-task, detail oriented, and deadline-driven environment

  • Creativity, initiative, organization, good judgment, and the ability to express thoughts clearly and simply

  • Sound decision-making, problem-solving, and research skills

  • Must be proactive, positive, a team player, and have a “get it done” approach

  • Dependable in attendance and performance

Software Skills:

  • Microsoft Office, Adobe Creative Suite 6/Creative Cloud (Photoshop, Illustrator and InDesign)

  • Contact management and desktop publishing software, website design and/or html knowledge 


Project Manager - Innovation & Advancement

Job Status:    Full-Time

Description:

The  Innovation & Advancement Project Manager is an energetic team  leader with experience in developing, implementing and managing multiple  projects while maintaining project goals, budgets, quality and  communications.

Major Duties:
1. Assist in project development and planning including project scope, goals, schedule and budget.

  • Develop and ensure resource availability and allocation to include internal team and external partners and/or vendors

2. Develop, implement and manage detailed project plans for scope  control/management, budget adherence, quality outcome, risk evaluation  and mitigation and communications

  • Create and maintain comprehensive documentation

3. Manage project processes, implementation and evaluation to meet foals, budget, quality and schedule

  • Perform risk management to minimize and manage risk per project criteria

  • Track and evaluate project performance

  • Perform quality control to maintain standards

  • Monitor progress and maintain deadlines

  • Maintain budget

4. Establish and maintain relationships with internal and external stakeholders, third parties and vendors

  • Coordinate, facilitate and document appropriate meetings

  • Ensure communication throughout the organization and with vendors and stakeholders 

  • Provide timely updates on schedule and budget

  • Delegate and manage project tasks

5. Transfer ownership to appropriate department/team

  • Obtain final acceptance of deliverables 

  • Provide and archive final project reports

6. Other duties as assigned

Requirements:

  • Associate Degree or higher or minimum five years’ work experience as a project manager

  • PMP certification a plus

  • Proven experience in project management on projects of similar scope and scale

  • Excellent written and verbal communication skills

  • Solid organizational skills including attention to detail and multi-tasking

  • Strong problem-solving, decision-making and research skills

  • Proactive, positive team player and leader

Software Skills:

  • Microsoft Office Suite

  • Salesforce

  • Project management software (i.e. JIRA, Trello, Asana) 


Information Technology Intern

Job Status:   Part-time

Description:

The  IT Intern is part of a small team of dedicated individuals that support  a mixed Windows and Mac OS environment, and custom web application  systems that support the core activities of the business. This role will  assist with ongoing deployment and migration projects, handling some  data migration tasks and other duties as assigned. This individual  should have exceptional troubleshooting, time management, communication  and customer services skills and ability to work with minimum  supervision.

Major Duties:

1. Provide hardware and software support for internal customers using helpdesk ticket system
2. Assist with content and data migration from old systems to new systems
3. Assist with website and content management system implementation
4. Create data, media repository
5. Will perform other duties as assigned by Director of IT

Requirements:

  • Learned/mastered technical skills ready to be applied in practice

  • Strong diagnostic and troubleshooting skills

  • Familiarity with Mac OS and Windows OS.

  • Familiarity with websites, html, CSS (no coding experience)

  • Working on a Degree in Information Systems, Business, Computer science or related field 

  • Ability to explain technology to non-technical staff

Physical Demands and Working Conditions:

  • Works in an indoor office environment with moderate noise level

  • The employee may occasionally be required to lift and/or move up to 25 pounds

  • Specific vision abilities required by this job include close vision and distance vision

  • The employee is regularly required to sit, talk and hear

  • The employee is frequently required to use hands and fingers to grab, pull, grip, lift and reach with hands and arms

  • The employee is frequently required to use a computer

  • The employee is occasionally required to stand, walk, climb or balance and stoop, kneel, crouch, or crawl


 


Audit Coordinator - Remote Proctoring

Job Type: Full-time

Description:

THIS IS NOT A REMOTE POSITION.  THIS POSITION REQUIRES IN OFFICE ATTENDANCE AND INVOLVES COORDINATING AND CONDUCTING AUDITS OF REMOTE-PROCTORED TESTING SESSIONS.

1. Coordinate remote proctor audit process for NCCER Accredited organizations, including:

  • Attend  live remote proctored testing sessions as an auditor on behalf of NCCER  to ensure all policies, procedures and standards are followed

  • Intervene in or end sessions in which major or repeated non-conformances occur

  • Complete  remote proctor audit reports following live sessions to document  non-conformances and recommend proper course of remediation when  necessary

  • Review recorded testing sessions for non-conformances and recommend proper course of remediation when necessary

2. Assists Audit Programs Manager in recommending and/or drafting updates  to guidelines, policies and procedures related to remote proctoring  audit processes and enforcement measures

3. Assists in creating tools/resources to educate and/or periodically update other departments on audit processes

4. Develops and/or provides data/statistical reports to Manager or Director as needed

5. Responds to audit-related tickets utilizing Salesforce or referring tickets to Audit Program Manager and/or Director as  appropriate

6. Assists Audit Program Manager in communicating  with sponsor network regarding changes or “need to know” information by  advising on common non-conformances identified in audits

7. Assists Audit Programs Manager and Director of HR & Compliance with other audit program-related tasks as needed

Requirements:

  • Candidates with post-secondary education (Associates degree or above) are strongly preferred

  • Candidates with demonstrated experience in auditing, statistical analysis and/or business analytics are preferred

  • Candidates with demonstrated experience handling test proctoring or remote test delivery are preferred

  • Self-starter with demonstrated experience handling multiple duties and deadlines

  • Strong written and verbal communication skills and attention to detail are required

  • Ability to communicate effectively with organizational stakeholders of  all levels while holding customers accountable for compliance is  critical

  • Correspondence layout, excellent organizational skills,  the ability to work independently and to work effectively with all  levels of executives, management and staff is essential

  • Dependability in attendance and performance is essential

Software Skills

Microsoft  Office Suite, database management, spreadsheets, and web-based submissions administration.  Position requires periodic use of proprietary testing system and the NCCER Registry system. Experience in Smartsheet and Microsoft Power BI is preferred but not required.

Salary
$16.50/hour or based on qualifications and experience


Desktop Publishing Manager

Description:

In support of the mission to build a safe, productive, and sustainable workforce of craft professionals, NCCER produces print and digital training products for the construction industry. The NCCER curriculum gives individuals an opportunity to earn nationally recognized credentials in over 75 different craft areas. Our goal is to provide high-quality, rigorous training products that ensure the success of trainees.

NCCER is looking for a Desktop Publishing Manager used to a fast-paced working environment. The candidate Desktop Publishing Manager will work closely with our current Desktop Publishing Manager for a period of at least six months to acquire historical knowledge, master the DITA XML-based NCCER content specification system (NCS) used for production work, and understand current workflows. You will be a leader in a fast-growing, fun team comprised of passionate individuals focused on producing the best construction education materials. 

The Desktop Publishing Manager will effectively collaborate with editors, technical writers, and project managers to create and maintain training products according to NCCER production standards and industry expectations, while maintaining deadlines. 

The Desktop Publishing Manager will manage a small team of Desktop Publishing Specialists, create efficiencies in workflows, and develop and maintain best practices for the NCCER Desktop Publishing team. 

You will need to demonstrate topnotch organization and communication skills to produce quality products for multiple simultaneous projects. You’ll work under tight deadlines with minimal supervision in a fast-paced, dynamic environment where quality, creativity, and accountability are tradition. You will be leading a team of intelligent, talented individuals who are excited to grow in their roles and careers.

Major Job Duties 

1. Supervises and trains Desktop Production Specialists to produce materials according to current NCCER specifications and layout standards. 
2. Collaborates with Editors, Technical Writers, Art Manager, and Project Managers to prepare materials for publication.
3. Uses a combination of XML and InDesign to produce final material for publication.
4. Assesses, adjusts, and refines DTP workflows and processes for efficiency.
5. Works with content technology vendor to develop, test, and troubleshoot content specification capabilities.
6. Develops, maintains, and follows best practices for content organization through physical servers and a content management system. 

Requirements

 3+ years of desktop publishing experience

Ability to:

  • Effectively organize and maintain multiple concurrent projects

  • Manage a small team to meet deadlines and product expectations

  • Consistently deliver a quality product

  • Flow with evolving assignments, deadlines, and immediate requests

  • Work independently

  • Excellent communication skills

Software Skills

  • Proficiency with Macintosh operating system

  • Proficiency with desktop publishing software (i.e. Adobe Creative Suite, Microsoft Suite, Oxygen XML editor)

  • Experience using a content management system is preferred

  • Experience using XML-based content workflows is highly desirable

  • Experience using Smartsheet is preferred


Customer & Systems Support Specialist

Job Type: Full-time

Description 

Customer  and Systems Support Specialist responsibilities include resolving  customer queries, recommending solutions, and guiding customers through  system features and functionalities as well as required policies and  procedures.  To be successful in this role, you should be an excellent  communicator who’s able to provide high-quality customer support and training.

1. Provide Training and support services for the NCCER Registry and testing systems.
Lead and participate in delivering online system training and conference calls

  • Lead and participate in delivering online system training and conference calls

  • Work with manager to provide customer feedback and adjust training and support documentation as needed

  • Identify customer needs and help customers use specific system features or processes and best practices for efficiency

  • Capture and report system feature requests

  • Develop and maintain customer training tools and resources

  • Assist with online learning and video production

2. Provide customer support services 

  • Manage and prioritize customer support tickets/cases

  • Respond to customer queries in a timely and accurate way, via phone and email

  • Respond and follow up with customers to ensure their questions and  issues are resolved within the established service level agreements  (SLAs)

  • Maintain a high level of professionalism with clients and work to establish a positive rapport with every caller

  • Update customer information in the CMS during and after each call

  • Analyze and report Tier 2 issues as appropriate

  • Escalate issues to management when needed

  • Update and maintain department web pages

  • Work with the management team to stay updated on system knowledge and be informed of any changes in company policies

3. Provide support for testing emergency calls

  • Provide oversight of department call queue, ensuring continuous and appropriate coverage

  • Provide evening phone coverage

  • Triage and problem solve system issues and provide timely resolution

  • Create and update customer support tickets/cases

4. Support department team

  • Collaborate with team members to achieve department and organizational goals

  • Provide backup and support to department team members

5. Other Duties as assigned

  • Accept additional tasks, duties and/or direction as assigned by manager.

Requirements

  • Able to work independently at multiple tasks

  • Able to quickly adapt to fast-paced environment and deadlines

  • Able to use multiple systems and programs simultaneously

  • Able to grasp technical concepts quickly and explain them to others

  • Able to prioritize and organize tasks

  • Strong communication (written and verbal) and problem-solving skills

  • Strong organizational skills

  • Strong integrity

  • Superior time management

  • Patience when handling tough cases

  • Experience in using help desk software and remote support tools

  • Dependable attendance and performance

  • Experience with training and testing platforms and operations is a plus

  • Experience/knowledge of the construction industry is a plus


Senior Marketing Manager

Job Type: Full-time

Description 

The Senior Marketing Manager works in conjunction with the Director of Marketing and Public Relations to develop strategy, while overseeing the daily execution of marketing across all channels with support from the marketing team.  This role will own campaign and content development from planning to reporting on results.

Core responsibilities include communicating key messages that educate, inspire and connect with NCCER's network; developing and maintaining a content calendar across channels; managing team timelines and deliverables; overseeing email, web and social media content; reporting on results while learning from patterns and trends to ensure growth.

Our ideal candidate is a team leader, with experience in both written and visual storytelling across channels.  Marketing and communications experience are required, preferably from an integrated marketing agency or in-house marketing team. 

Experience coordinating production for design and video is a plus, as is knowledge of SEM and paid advertising.  This individual has a knack for organization and collaboration and an ability to manage multiple projects at once, as well as a positive attitude when it comes  to tackling new things, adapting and delivering solutions.

Areas of Responsibility

1. Maintain brand identity and provide direction for marketing promotions that increase overall brand awareness 
2. Recommend, develop and implement marketing strategies, campaigns and communication plans for products or services in cooperation with Director
3. Research, evaluate and execute new and existing advertising opportunities in cooperation with the Director
4. Provide direct supervision and guidance for marketing team members
5. Oversee all new website development
6. Lead the development and implementation of strategies for NCCER marketing events
7. Strategically develop and manage projects across departments within the organization
8. Build and manage relationships with external partners and vendors
9. Manage weekly and monthly marketing budget
10. All marketing team members will support the other departments within NCCER through meetings and updates
11. All marketing team members will keep themselves informed of construction and maintenance industry trends
12. Other duties as assigned

Requirements

  • Bachelor’s Degree in Marketing, Communications or relevant field required

  • Self-starter with excellent oral and written communication skills

  • Ability to work effectively in a multi-task, detail oriented, and deadline-driven environment

  • Creativity, initiative, organization, good judgment, and the ability to express thoughts clearly and simply

  • Sound decision-making, problem-solving, and research skills

  • Must be proactive, positive, a team player, and have a “get it done” approach

  • Minimum three years of experience in a related field, preferably from an integrated marketing agency or in-house marketing department, and previous team management experience required

  • Familiarity with and ability to use AP Style

  • Travel required

  • Dependable in attendance and performance

Software Skills

  • Proficient in Microsoft Office suite including Microsoft PowerPoint, Word, Excel, SharePoint and Outlook

  • Effective knowledge of social media platforms including Facebook/Instagram/Twitter

  • Effective knowledge of web analytics, Google Ads and SEM

  • Adobe Creative Cloud (Photoshop, Illustrator and InDesign) preferred

  • Website content management and/or html knowledge preferred


Partnerships Manager

Job Type: Full-time

Description 

1. Identify, qualify, and obtain potential partnerships and branding opportunities

  • Maintain knowledge of NCCER’s mission, priorities, and positions 

  • Identify future partnership / alliance opportunities that meet NCCER goals and objectives 

  • In cooperation with the HR & Compliance department, assist in formalizing and tracking Partnership agreements/MOUs with partners 

  • Maintain accurate and consistent documentation of partnerships and relationships of strategic value 

  • Strategically build relationships within the construction and education communities and attend appropriate related events and meetings 

  • Engage key NCCER leaders (Board of Trustees, Leadership Team and Committees) and influencers, leveraging NCCER expertise, and incorporate partner interest/presence in NCCER events. 

  • Manage and oversee fulfillment of partner agreement requirements and expectations across departments 

  • Coordinate activities that will impact partnership support directly and in collaboration with other departments, including Customer Service, Marketing, Product Development and Accounting 

2. Develop opportunities, and participate in the creation of innovative programs to meet the needs of all NCCER stakeholders (industry, education, association, etc.)

  • Assist in identifying and developing corporate growth, implementation strategies and product placement 

  • Assist in the development of goals and strategies for stakeholder relationships 

  • Provide weekly updates to include tracking of outreach efforts, input, and requirements in Salesforce including meeting notes and tasks 

  • In collaboration with Marketing team, create customizable templates and maintain a library of supporting documents to facilitate expedited response time for custom proposals and presentations by company 

  • Provide support in drafting proposals and reports, and support programs by managing the tracking of deadlines, deliverables, and other requirements

3. Assist in the management, recruitment, and coordination of Subject Matter Experts (SMEs) for various NCCER projects and committees 

  • Coordinate with cross department teams to make sure that all parties are on track with project requirements, deadlines, and schedules

  • Meet with NCCER department team members to identify and resolve issues 

  • Submit project deliverables and ensure that they adhere to quality standards 

  • Prepare status reports by gathering, analyzing, and summarizing relevant information 

  • Coordinate the development of an SME tracking system to ensure timely and accurate information 

  • Conduct post project evaluation and identify successful and unsuccessful project elements 

4. Demonstrate effective project management and leadership skills 

  • Prioritize tasks that align with department goals

  • Efficiently manage timelines and oversee projects to successful completion 

  • Ability to define problems, collect and organize statistical and anecdotal data, establish facts, draw valid conclusions, and develop sound recommendations

5. Other duties as assigned

Requirements

  • Associates degree or higher or 5 years’ work experience in a related occupation  

  • Candidates with fundraising and/or partnership program development experience preferred 

  • Excellent oral, written communication, and presentation skills  

  • Dependable in performance and attendance  

  • Able to maintain high levels of confidentiality, credibility, and professionalism  

  • Ability to travel 

  • Ability to work effectively with all levels of executives, management and staff is essential  

  • Excellent organizational and problem-solving skills; ability to think strategically to achieve goals

  • Must be a good communicator, able to establish relationships quickly, form strong partnerships, and develop collaborative relationships within a highly diverse group of stakeholders  

Computer Skills Required

>High proficiency with Salesforce, Microsoft Office Suite, database-related software applications, and other office equipment required. 


WebOps Administrator

Description 

The WebOps administrator oversees the design, hosting, deployment, maintenance and troubleshooting of many public-facing websites and infrastructure for NCCER, including both Windows and LAMP-stack sites on multiple hosting platforms. Works closely with Marketing team and service providers to ensure reliability, security, and quality of NCCER’s web resources.  

Major Duties:

  • Ensure reliability, security, and integrity of web resources by anticipating, preventing, and remediating problems 

  • Create, deploy, and maintain multiple modern, secure, responsive websites 

  • Work closely with Marketing team and other vampire slayers to ensure websites meet the requirements of NCCER staff and customers 

  • Enhance functionality by creating or modifying custom themes, plugins, styles, and resources  

  • Develop and maintain automated processes for website backups, revision history, and source control 

  • Create and maintain functional, design, and technical documentation 

  • Participate in requirements analysis, solution proposals, architecture, and integration design process 

  • Provide technical support and training to end users 

  • Other duties as assigned; as this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee

Requirements

  • Excellent understanding of web standards and technologies, including HTML5, CSS3, JavaScript, and web frameworks 

  • Three (3) years of experience designing, supporting, and maintaining modern mobile-responsive websites with WordPress and PHP on both Windows and LAMP stack 

  • Excellent troubleshooting and debugging skills 

  • Strong Windows and Linux command line scripting skills (Bash, PowerShell) 

  • Bachelor’s degree or equivalent experience in Computer Science, Information Technology, or related fields 

  • Working knowledge of networking and security concepts 

  • Experience with Amazon AWS (S3, Glacier, EC2, Lightsail) 

  • Demonstrated experience handling multiple duties and deadlines 

  • Strong written and verbal communication skills 

  • Excellent organizational skills 

  • Ability to work independently 

  • Dependable in attendance and performance 

Preferred Skills/Knowledge

  • SEO, Google Analytics 

  • MySQL and Microsoft SQL Server 

  • Sitefinity CMS 

  • PHP, Node.js, Python, C# .NET 

  • RESTful web services 


More Info:

  • NCCER is an Equal Opportunity Employer and a drug-free workplace.
  • Salaries are based on qualifications and experience.
  • Excellent benefits package including Health/Vision/Dental and 401K with employer matching.
  • Start ASAP after selection.
  • Positions open until filled.

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